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Child & Unaccompanied Minor Travel : Total Peace of Mind

Door-to-cabin care: Dedicated support until they reach the flight crew.

Entrusting a third party with what is most precious in the world is undoubtedly the most difficult decision a parent can make. Whether it is to join an expatriate parent thousands of miles away, for school holidays, or within the framework of geographically complex family situations, a child traveling alone is a source of legitimate anxiety. The Child Care + service by CHAR-LI was founded on a unique and inviolable promise: we do not just transport passengers; we watch over your children. We temporarily step into your role of benevolent authority to ensure a smooth and ultra-secure transition between the family home and the airline’s care (UM - Unaccompanied Minor service).

Our protocol is strict and goes far beyond a simple transport service. When a CHAR-LI driver arrives to pick up your child, they do more than just open the door. They establish an immediate bond of trust, reassuring the child who may be intimidated by the journey and soothing the parents as they say goodbye. Our vehicles are 'safety cocoons,' equipped with car seats tailored to the age and morphology of each young passenger, guaranteeing optimal comfort and flawless road safety. Throughout the journey, our drivers—selected for their patience and educational approach—attend to every need: cabin temperature, hydration, and attentive listening should the child need to talk to ease their stress.

The specificity of our service lies in the 'handover' at the airport. Unlike a standard taxi that would simply drop the passenger at the curb ('Drop-off'), a CHAR-LI driver is strictly mandated never to leave the child alone. They park the vehicle, accompany the child and their luggage to the specific check-in counter, and handle all administrative formalities with them. We only leave the child at the precise moment when the airline staff or the UM service takes physical charge of them. This 'hand-to-hand' transfer of responsibility ensures there are no gray areas or moments of vulnerability throughout your child’s journey.

Communication with parents is the lifeline of this service. We know that every minute without news can feel like an hour. This is why we have implemented a proactive notification system. You are informed of the departure, the progress of the journey, and, most importantly, you receive immediate confirmation once your child is safely in the hands of the airport staff. By choosing CHAR-LI, you are not just booking a car; you are engaging a trusted companion who treats your child with the same vigilance and care as if they were their own. We transform stressful logistics into a serene journey, allowing families to reunite, no matter the distance between them.

Frequently asked questions

Here are some frequently asked questions about our service.

Never. This is the very essence of our Child Care + service. The driver parks the vehicle and accompanies the child inside the terminal all the way to the check-in counter. They remain with the child until they are physically taken into the care of the airline staff (UM Service).

Our drivers assigned to the Child Care service undergo a rigorous selection process. Beyond a clean criminal record and an impeccable driving history, they are chosen for their patience, empathy, and ability to reassure a young audience.

Yes. At the time of booking, we ask for the child’s age, weight, and height. The vehicle arrives equipped with the corresponding certified car seat (Isofix, infant carrier, or comfort booster), ensuring optimal passive safety.

We maintain constant contact. You will receive a message when the driver picks up your child, and most importantly, a confirmation (via call or SMS) and a WhatsApp video as soon as the child has been handed over to the airport staff, for your total peace of mind.

The driver never leaves until the child has been officially taken into care. If the airline denies boarding or if the flight is canceled while we are at the counter, we keep the child safe with us and contact you immediately to organize their return or an alternative solution.

Yes. We can pick up a child handed over by the airline’s UM service. The driver waits at the arrivals gate with a personalized sign, takes over the child’s care from the flight attendant, and drives them home, notifying the parents as soon as they depart.

Our drivers are dedicated to your child’s well-being. Fresh bottled water is always available on board. For longer journeys, scheduled bathroom breaks are taken at secure rest areas; the child is never left alone, even for a second.

The driver must have in their possession (or the child must have on them) the child's passport or ID card, the flight ticket, and the completed and signed airline UM form. We systematically verify that all these documents are present before departing from your home.

Absolutely. Our spacious vehicles allow us to transport siblings together, which they often find much more reassuring. We ensure that each child is properly and securely fastened.

Of course. We want the journey to be as pleasant as possible. Our vehicles are equipped with USB ports to charge tablets, and we can either adapt the music or keep the cabin quiet, depending on the child's preference.

"Entrusting us with your child is no small matter; it is the greatest mark of trust a parent can bestow."

The Pitch!

Sending a child to travel alone is a source of anxiety for every parent. How can you be sure they will reach the right counter? That they won't get lost in the terminal? CHAR-LI Child Care+ is the answer to that fear. We are not just drivers; we are temporary guardians. We pick up your child from your home and we do not let go until a flight attendant has taken their hand. This is a 'hand-to-hand' service designed for total security and your peace of mind.

We will call you immediately

The Linkedin Fan Post!

The hardest part isn’t the departure; it’s letting them go on their own. 🛫🧸"

Expatriation, blended families, studying abroad... Every day, thousands of children travel alone to reunite with their parents. The anxiety surrounding the journey to the airport is very real.

A standard taxi will simply drop them off at the curb.An X driver accompanies them all the way to the check-in counter.

Our Child Care promise is unique:🤝 Hand-to-Hand: We only depart once the airline’s UM staff has officially taken over.🛡️ Passive Safety: Pre-installed, certified safety seats tailored to your child’s age and size.📱 Parent Link: Immediate confirmation sent to you as soon as your child is safely in the boarding area.

Because they aren't luggage—they are your most precious treasure.

Discover our Chaperone Service for Young Travelers: 👉 www.charli.world/child-care

#UnaccompaniedMinor #UM #FamilyTravel #ExpatLife #ChildSafety #TransportEnfant

Absolutely, we are calling you immediately!